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1. #Update intel dynamic platform and thermal framework driver drivers
2. #Update intel dynamic platform and thermal framework driver driver

If one were to take the Redmond line, the Surface line is immensely satisfying to customers, Intel was to blame for the Surface Pro 4 and Book issues, and that the subsequent products were better than the last one (as if they were expected to get worse), etcetera. Michael Allison, in a tremendous response to Paul’s leaked memo, said in mspoweruser: “ have put together a comprehensive set of data that reflects the strength of our quality and our customer sentiment, and will be working with partner organizations, including marketing, retail, and sales, to share that information broadly” We also regularly review other metrics to understand the experience we are providing to our customers and our findings show our products are in a much healthier place than noted by Consumer Reports.” “We take quality seriously … conducting rigorous reliability testing during development to forecast failure and return rates, which are then continually viewed against post-launch. … Feedback like this stings, but pushes us to obsess more about our customers.” “It’s important for us to always learn more from our customers and how they view their ownership journey with our products.

#Update intel dynamic platform and thermal framework driver drivers

It’s astounding that these drivers slipped out, without notice or description, while Microsoft was readying a report that countered last week’s widely publicized Consumer Reports move to drop its “Recommended” imprimatur from Surface machines.Īccording to Paul Thurrott, who says he has seen an internal memo on the topic, the Microsoft counterattack includes gems from Surface honcho Panos Panay such as these: Microsoft counters Consumer Reports rating

#Update intel dynamic platform and thermal framework driver driver

It took Microsoft three days to push out a new driver that restored Windows Hello. That undocumented camera driver, you may recall, broke Windows Hello on Surface Pro 4. It’s all sadly reminiscent of the undocumented Surface drivers pushed out on Aug. With no documentation, we're just connecting some very obscure dots. Apparently, Surface Pro 2017 machines are frying their brains, and these drivers can cool them off. The “Dynamic Platform and Thermal Framework” drivers throttle (slow down) processors when they get too hot.

We've heard that one before.Īn anonymous poster on AskWoody pointed me to a 2-year-old AnadTech article that describes drivers with the same names being released for Windows 8.1.

I’m told - but Microsoft hasn’t yet confirmed - that these drivers are indeed legitimate and that the documentation for them will be forthcoming.